Items which are ordered from existing inventory can be returned up to 7 days for a full refund, less shipping. Refunds or credit card credits will be made after receipt of the piece in original condition. Items returned between 7 and 30 days, will receive a credit towards another purchase. After 30 days no returns will be accepted. Custom made items or pieces made to size are not returnable. Since there are no returns on custom or sized pieces, I offer the following service. If you are unsure that you like the piece you want to purchase in a customized form or different size and would like to see the existing piece in my inventory, I can send you the piece for your approval. I will need to put the cost of the piece on a credit card, just like a purchase, and if you like it, you return the item and I make and send you the customized piece. If you decide against the purchase, just return the item to me for a full credit, less shipping.